Supported accommodation sits between a hostel and a fully independent flat. You hold your own tenancy for a room in a shared house, with shared kitchens and living space, and you receive planned support alongside it.
It is designed for people who are ready to live somewhere of their own but who would benefit from consistent help while they settle — whether that is with benefits, daily routines, health appointments or simply getting through a difficult period without losing the roof over their head.
Not sure whether it fits? The honest answer usually takes one conversation. Message us on WhatsApp and we will tell you whether we can help — and if we cannot, we will say so.
Representative photographs of the standard we work to: furnished, clean, practical and private.
Supported accommodation is usually let on a weekly basis. Your agreement sets out the rent and, separately, a utility charge that covers the energy and shared services in the property.
That structure is deliberate. It means a cold winter does not turn into arrears, and it means you always know what you are paying before the week begins.
Charges vary by property. The exact rent and utility charge for a specific room are confirmed in writing before you sign anything, and reviewed annually in line with your agreement.
Every resident signs an Assured Shorthold Tenancy agreement. It is written in plain English, and we go through it with you — including the parts people usually skim.
Your room, and your right to use the shared parts of the property, described clearly.
Net rent, any utility charge and council tax, itemised rather than bundled into one vague figure.
Repairs, safety, notice, and how to raise a complaint if we get something wrong.
Notice periods and the move-on process, explained at the start rather than at the end.
Before you sign: you will have the chance to view the room, meet whoever else lives there where appropriate, and ask questions. Nobody should sign a tenancy they do not understand.
Report a repair and you get a reference and a timescale. Emergencies are treated as emergencies.
Gas safety, electrical safety, fire detection and alarms are checked and recorded on a schedule.
Communal areas are cleaned to a set standard, with clear expectations for everyone living there.
Availability changes week to week. Message us with the area, the person's needs and any timing — we will tell you what is possible.